Last updated: May 2024
Thank you for choosing Stash Bookkeeping for your accounting, bookkeeping, payroll, and financial consultancy needs. We aim to provide our clients with the highest quality of service. Please take a moment to read our Return and Refund Policy.
Refund Eligibility
We understand that there may be circumstances where you may be dissatisfied with our services. To be eligible for a refund, you must meet the following criteria:
- You have not violated the terms and conditions specified in our Service Agreement.
Refund Request Process
To request a refund, please follow these steps:
- Contact Stash Bookkeeping within 5 days of the completion of the service.
- Provide a detailed explanation of the reasons for your dissatisfaction.
- Our team will review your request and assess its eligibility.
Refund Determination
Refund requests will be evaluated on a case-by-case basis. Stash Bookkeeping reserves the right to refuse a refund if we find that the service has been delivered as agreed upon in the Service Agreement.
Refund Processing
If your refund request is approved, we will process the refund within 3 days working days to the original payment method used for the service purchase.
Contact Us
If you have any questions about our Return and Refund Policy or would like to request a refund, please contact us at [email protected]
Changes to this Policy
Stash Bookkeeping reserves the right to modify this Return and Refund Policy at any time. Any changes will be effective upon posting on our website. Please review this policy periodically for updates.
By engaging in business with Stash Bookkeeping, you agree to comply with this Return and Refund Policy.